299 Casino Terms & Conditions

02Account Registration & Verification

The following conditions must be met to open an account at 299 Casino. All information provided during registration must be accurate and truthful.

• You must be at least 18 years old at the time of registration.
• Each person may operate one account only.
• Your name, email address, phone number, and date of birth must be provided accurately.
• Your account is for personal use only — gaming on behalf of third parties is strictly prohibited.
• Users are solely responsible for maintaining the security of their password.

03Deposit & Withdrawal Policy

299 Casino supports transactions in Bangladeshi Taka (BDT). Deposits and withdrawals can be made conveniently via bKash, Nagad, and Rocket.

• The minimum deposit amount is ৳300.
• Minimum withdrawal amount is ৳500.
• Withdrawals are typically processed within 5–15 minutes; however, delays may occur if KYC verification is incomplete.
• Withdrawals must be made using the same payment method used for the deposit.
• 299 Casino reserves the right to withhold any payment in cases of suspected money laundering or suspicious transactions.
• Deposits are credited instantly; if yours hasn't appeared, please contact support.

04Bonus & Promotion Terms

Bonuses and promotions on 299 Casino are subject to specific terms. By claiming a bonus, you agree to the associated terms and conditions.

• The welcome bonus is available to new registered members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Wagering requirements for most bonuses range from 10x to 30x.
• Bonuses are generally valid for 7 to 30 days. Once expired, the bonus and any associated winnings will be forfeited.
• Multiple bonuses cannot be active at the same time unless otherwise specified.
• 299 Casino reserves the right to modify or cancel any bonus offer at any time.

05Gaming Policy & Fair Play

All games on 299 Casino are powered by third-party audited RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes.

• Any attempt to alter or manipulate game outcomes is strictly prohibited.
• Using automated bots or software to play games is strictly prohibited.
• Two or more players may not collude against one another.
• Bets placed during a technical malfunction may be declared void.
• The RTP (Return to Player) percentage for each game is listed on its game page.

06Account Closure & Suspension

299 Casino reserves the right to temporarily or permanently close a user's account under any of the following circumstances.

• Registering with false or inaccurate information.
• Operating multiple accounts.
• Attempting to abuse or manipulate the bonus system or engage in fraudulent activity.
• Suspicion of money laundering or financial misconduct.
• Failure to complete KYC verification or provide the required documents.

Users may request account closure at any time. Any valid balance will be refunded, but bonus balance will be forfeited.

07Privacy & Data Protection

299 Casino takes the protection of users' personal data seriously. Our full Privacy Policy here Available.

• Personal information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Information may be disclosed to legal authorities upon request where required.
• You can opt out of marketing communications at any time.

08Responsible Gaming

299 Casino believes gaming should be a source of entertainment, not addiction. We provide a range of tools to promote responsible gaming.

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set at any time.
• Session Limit: You can set a limit on how many consecutive hours you play.
• Self-Exclusion: Short-term or long-term breaks can be taken at any time.
• Reality Check: A session summary will be displayed after a set period of time.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

09Limitation of Liability

299 Casino is not liable for the following.

• Game interruptions caused by internet connectivity issues.
• Losses resulting from a fault in the user's device or software.
• Delays or errors caused by third-party payment services.
• Any loss resulting from sharing your account credentials with others.

10Contact & Dispute Resolution

For any complaints or disputes, please contact the 299 Casino support team first. We aim to respond within 48 hours.

• Email: support@299casino.bet
• Live Chat: Available directly on the platform 24/7
• If a dispute cannot be resolved through support, it will be referred to an international gaming arbitration body for settlement.
• The English version of these terms shall be considered the definitive interpretation in the event of any dispute.